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Internships and Capstone Projects

Internships & Capstone Projects

Students in the Master of IT in Business (Financial Services) Programme may complete a capstone project or internship as part of the curriculum.


Students may do a Financial Services Operations & Technology related internship in a company for 6 months. The internship will enable the students to apply and integrate what they have learnt and give them the opportunity to gain real-world working experience in Financial Services Operations & Technology. Internship is done during the school term. Students will do their internships during the day and attend classes in SMU in the evenings on days when classes are scheduled. Internship may involve payment from company, and the stipend amount is to be agreed between the student and the company.

Internships are available on a competitive basis. To successfully clinch an internship, students are required to undergo the company’s selection process which may include interviews and assessments.

Capstone Projects

The general effort required for the Capstone Project is minimum 182 hours per student. The capstone project will enable the students to apply and integrate what they have learnt and give them an opportunity to delve in greater depth, into one or more of the topics covered in the courses. Faculty supervisors will be assigned to guide the students. Desirable length of project would be around 6-10 months, 6 months (Full Time), 10 months (Part Time).

Capstone projects are available on a competitive basis. To successfully clinch a capstone project, students are required to undergo the capstone project sponsor’s selection process which may include interviews and assessments. In some cases, capstone projects may include compensation to the student either in the form of an allowance or a scholarship.

Past Capstone Projects

The following lists a sample of the Capstone Projects undertaken by our students.


  • Next Generation Internet Banking
  • Project Social Media for Banking Industry
  • Remote Banking Service - Bridging the Gap between Rural and Urban Centers
  • Priority e-Banking
  • Privilege Offshore Banking Products for Priority Banking at a Financial Services Institution

Core Systems

  • Core Banking Platform Study
  • Safe Bank- Overview of IT Architecture, Risk Analysis and Governance
  • Creativity and Business Innovation for Offshore/Onshore Customers for Priority Banking

Operations Management

  • Change Management Study
  • Financial Institution's Credit Admin Process Improvement
  • Migration of Core System & Credit Card (Business Process Re-engineering Analysis)
  • Western European Service Center - Microsoft Office Sharepoint Server 2007 Implementation project
  • Infrastructure Optimization Program Scorecard
  • Business Process Management Front-end Performance Profiling
  • Correspondence Management


  • Data Centre Capacity Modelling and Planning
  • Capacity Planning to Facilitate Electronic Trading
  • Technology and Operations Planning: A review of GFM systems and processes and A Strategy for Managing GFM IT for Business Value
  • Business Process Re-engineering Analysis for System used to Calculate Relationship Managers' commission
  • Framework to Align Bank Advices Types
  • Access Control List - User Interface Design and Development
  • Service Excellence Analytics: Exploring Values of Staff Performance
  • Spreadsheet Modeling for Financial Planning and Analysis on Portfolio Revenue by Vintage
  • Global Transaction Services Dashboard

Customer Analytics

  • Leveraging BI Platform to better predict customer behaviour in Banks
  • Net New Money Reporting
  • Revenue by Vintage Analysis
  • Web-based application for generation of scorecards

Financial Markets

  • Foreign Exchange Technology Innovation and Market Infrastructure
  • Investment and Treasury business process mapping for Efficiency Upgrades
  • FX Technology and the Future of Single Provider Platforms and Multi Provider Platforms

Payments & Cards

  • Application of Lean Production Process Improvement on Check Clearing Facilities in Singapore
  • Cheque Truncation Project
  • Effects of New Technology in Check Clearing Facilities in Singapore
  • Business Excellence and Strategic Planning in Cheque Clearing Facilities in Singapore
  • Mobile Payment for E-Commerce Merchants

Risk & Security Related

  • Fraud Monitoring & Detection System
  • Low Cost Two-factor Authentication
  • Managing the challenges of spreadsheet and other user developed and maintained applications
  • Signature Recognition Device for Mobile Relationship Managers
  • Technology and Operations Risk Management
  • Wholesale Bank Operational Dashboarding

Mode of Work

Students work on the projects individually, in collaboration with a sponsoring company, under the supervision of an SMU appointed advisor. In cases where the project scope is large enough to allow for the involvement of more than one student, two may work on the project provided each student makes a distinct contribution towards the project.

Students may be expected to work on-site at the sponsoring company's premises if necessary. This may help them in understanding the business domain, problem definition and even in gaining access to information systems, documents and resources available within the company. An allowance may be paid to the students for their work, at the discretion of the company. The work arrangement may assume the form of an internship with the sponsoring company.

Strictest confidentiality is maintained between the sponsoring company, the students and SMU advisor. Prior permission will be sought from the company before the use of any information, in any way, such as for presentation and report purposes.

We Welcome Company Sponsors

Interested company sponsors will be required to provide the following information which will be shared with the students:

  • Brief description of the project
  • Role of the student
  • Skill sets required (technical and non-technical)
  • Project duration
  • Expected deliverables

The Graduate Programmes Office (GPO) will liaise with the company to forward the profiles of interested students for consideration. Companies select the students via a process of interviews. Upon confirmation from the company, the GPO will formalize the sponsorship with a letter of sponsorship and the assignment of a suitable SMU advisor to the project.

We welcome interested company sponsors to contact us at

Last updated on 27 Nov 2015 .