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Zhou Yu

Master of IT in Business (Financial Services)
FI Product Manager

Zhou Yu

Master of IT in Business (Financial Services)
FI Product Manager


“The secret of success in life is for a man to be ready for his opportunity when it comes.” ~Benjamin Disraeli

Asia’s banking and financial hub demands a new breed of business IT professionals for a rapidly growing Financial Services sector. To succeed, we need to be ready when opportunity comes. If you wish to join T&O in the financial industry, you need to be well versed with both business and IT domain knowledge. The SMU Master of IT in Business (MITB) programme has been a rewarding and enriching experience for me. MITB (FS)’s curriculum, with inputs from over 60 industry experts, has equipped me with in-depth and practical knowledge of business methods and management concepts for the Technology and Operations (T&O) group.

The blended learning, which combines online and in-class instructions, experiential learning through hands-on lab exercises and case analysis developed from actual business cases, has indeed been beneficial, as it has boosted my confidence to deal with complexity, sharpened my analytical skills and enhanced my teamwork and leadership attributes. Personally, I enjoy and spend more time on subjects of risk management, global sourcing, and accounting. With past internship experience in Foreign Exchange (FX) risk management and front office, I have affirmed my passion in risk management given my skills and aptitude.

IT is relevant in many aspects now that global economies have improved and companies have more IT budget. IT is no longer seen as a cost center, but is a strategic competitive advantage. Having completed a bachelor degree in Computer Science, I see the value of IT in transforming business. It is also natural for me to further my interest in IT. SMU MITB marries both business and IT. I’ve chosen the Financial Services (FS) track, which is designed to groom world-class professionals in financial services sector. With a passion in IT and Finance, I chose Singapore Management University MITB. I was also considering several institutes including University of Cambridge (UK)

The six-month internship with a management consulting firm has exposed me to a real life project of Internet banking implementation. Despite the steep learning curve and demanding work requirements, I learned to see the pain points from clients’ perspective, to propose cost-effective suggestions and to deliver a convincing business case. One could really learn as much as the amount of effort he/she is willing to invest in.

Tang Du

Master of IT in Business (Financial Services)
Career – Top Talent Program, Finance controlling and planning
Daimler AG/Beijing Mercedes-Benz Sales Service Co. Ltd.

Tang Du

Master of IT in Business (Financial Services)
Career – Top Talent Program, Finance controlling and planning
Daimler AG/Beijing Mercedes-Benz Sales Service Co. Ltd.


All banking processes can be divided into front, middle and back office. IT, traditionally, belongs to back office to support the front line; sales, marketing and trading. This has changed. You need talents with extended IT background and knowledge coupled with strategic management skills. Increasing used of IT in process management, daily work and algorithm system has rendered IT to be the trend in near future. With SMU Master of IT in Business and hard work, you can achieve success.

I have acquired business sense with my undergraduate studies in CUFE, naturally when I choose a post graduate programme, I’m inclined to gain middle and back office knowledge and its application holistically. I was comparing several programmes from renowned institution globally like UCLA and NUS. I chose SMU Master of IT in Business because of its comprehensive curriculum and internship opportunity. Despite being an IT Masters, the programme allows someone without an IT background to excel in it.

The management skills and knowledge will give me a competitive edge in my career. Banking and financial management knowledge will help in my day to day operational needs. I also gained practical knowledge and soft skills from workshops, assignments and internship that will come in handy in future. To those keen to excel in this programme, my advice is to be hardworking, committed and be receptive to new experience.

The most interesting aspect and biggest takeaway of the programme were the comradery among classmates and the SMU community. We learned, not only from lecturers, but also from each other despite the diversity and different culture of the cohort.

Shantanu Mitra

Master of IT in Business (Financial Services)
Assistant Manager, Credit Operations

Shantanu Mitra

Master of IT in Business (Financial Services)
Assistant Manager, Credit Operations


MITB gives a flexibility to choose courses from both Financial Services (FS) and Analytics track. I was able to get a flavour of analytics since I took some courses from the analytics track whilst pursuing FS as my major. This enabled me to make my next move in my career. I was with DBS Bank for 3 years involved in Technology and Operations where I gathered experience in Digitising banking operation processes with key focus on enabling Operational Excellence. My next role in Citi Bank will focus on Strategy & Analytics for credit operations.

I was fortunate to attend the 'FS Operations Risk I & II' course during my MITB program when our professor Enoch Ch'ng gave an advise during one of his classes, where he said " No, is a career limiting word" , and this has stuck with me.

To this end, I am very grateful to my professors, managers, and mentors for the opportunities given to me.

Ankit Raj MOHAPATRA

Master of IT in Business (Financial Services), Enrolled in August 2013
Industry Attachment at CITIBANK Project Management Office from October 2013 to April 2014
Current: Project Manager, Global Consumer Group - CITIBANK

Ankit Raj MOHAPATRA

Master of IT in Business (Financial Services), Enrolled in August 2013
Industry Attachment at CITIBANK Project Management Office from October 2013 to April 2014
Current: Project Manager, Global Consumer Group - CITIBANK


I started my internship at Citibank with the Project Management office in the Consumer Banking Space. I interned in a team that manages key projects at the bank and was responsible for the infrastructure delivery of the projects and programs.

Having worked in the IT Infrastructure Technology for 3.5yrs, this internship was a logical extension of my previous work experience and current learning’s at SMU. My manager was happy with my performance as an intern and offered me the position of a Project Manager at the same office during my 4th month of Internship.

My internship was started early in the course, In fact, I had just completed my first module when I started my internship at Citibank. Since then it has been a continuous learning (in the classroom) and application (on my internship and later on, job in Citibank).

It was rather a challenging experience to get into the shoes of a Project Manager since in all my previous roles; I was a technology resource that project managers manage. However, having worked on the other side has actually helped me relate to the day-to-day challenges that the teams face and propose and plan my projects accordingly. This is one virtue that was highly appreciated by the functional teams I had worked with in my projects. In my current role as Project Manager, I try my best to incorporate all the attributes that I wished a Project Manager should have when I used to report to one.

I am grateful for all that the Master of IT in Business (Financial Services) programme has done for me. The rigorous cycles of learning in the class room and applying what we have learnt in the internship as well as the numerous projects, assignments and presentations that we do in class takes us out of our comfort zone and prepares us to face the dynamic world of financial services.

I would like to extend my gratitude to the MITB faculty for guiding me through. A special note of thanks to the MITB programme office as well for giving me an opportunity to intern with CITI and supporting me throughout my journey.

AT CITI, I would like to thank my colleagues and team members who have always been a constant source of support and guidance and my Portfolio manager who believed in me and helped me realize my potential.

Wang Jing Xuan

Master of IT in Business (Analytics)
Data Analyst

Wang Jing Xuan

Master of IT in Business (Analytics)
Data Analyst


Information Technology is changing the world. It is showing transformation in industries such as retail, media and bank, while more industries making that change in the near future. All the companies and employers should understand that they cannot survive without internet.

I learned that data analytics became increasingly significant and crucial while launching a research program of energy saving supported by the government.

Not many analysts have data analytics capabilities in traditional industries. I was considering several institution including NUS. I decided to come to SMU and join the Master of IT in Business as it is a huge opportunity for me if I could be such an analyst. My friends in Singapore who are studying or working also suggested SMU.

In SMU, through case studies, we learned not only the analytics skills but also pros and cons of each analytics method and strategy in real business environment. This kind of training is very useful especially for students who don’t have working experience. We experienced common issues, such as unclear purpose, data deficiency during our projects. Team work is an integrate part of the study as well. Working in a team, we are trained to solve problems.

Most all of the professors are consulting for multinational companies, they understand what is happening on the market. The knowledge we acquired in class is needed by companies and is also the reason most of the graduates integrate seamlessly when we start working.

I found a job because of my internship. I was working on geospatial analytics during my internship. After the internship, I got interviewed by a company focusing on geospatial data. During the interview, they showed great interest on what I did and that helped me got the job.

Besides technologies and business insights, I also made many friends in SMU. With them, I think I can better enjoy the journey of analytics and our careers in Singapore. My advice to aspiring analyst is to have passion and a willing to learn attitude because this programme is tough but very fruitful.

I am confident on my competitiveness because analytics is still new. In MITB, we were trained by professors who had massive business and research experience in this field. We have an excellent understanding of the industry and businesses, and also solid foundation of analytics technology.

Kedharnath VELLORE CHANDRASEKARAN

Master of IT in Business (Analytics)
Analyst
BNP Paribas

Kedharnath VELLORE CHANDRASEKARAN

Master of IT in Business (Analytics)
Analyst
BNP Paribas


Most of the industries in the world are now reliant on IT systems for many functions. They have realised that IT systems have become pivotal for their success. They have woken up to the fact that data can be leveraged to obtain competitive advantage. Insights from data play a key role in forming strategies that are future-proof. Having worked for nearly 4 years in an IT services company I wanted to diversify my IT skills by pursing a postgraduate programme. I researched many IT postgraduate programmes in various universities but most of them seemed to have limited scope in data analysis and business intelligence. The rigorous one-year programme meant that I could get into the workforce quickly with in-depth knowledge.

The programme has equipped me with key skills to help organisations use data to drive business. I consider MITB to be a turning point in my career. The programme focusses not only on theoretical knowledge but also real-world applicability. The most interesting (and useful) part of the course was to have the internship. We are exposed to various industries in the form of internships.

It helped us understand how the results of data analysis/analytics can be incorporated in key business decisions. It gave me a glimpse of how an organisation collects, models and leverages data. I feel this would be useful for my future career choices as well.

The best takeaways from MITB were the various techniques and tools necessary in data analytics. The skills learnt are transferrable to different industries and can be implemented in many different ways. The course has given exposure to all of them and I can apply the concepts in any company.

The course equips students with advanced knowledge about business and data analytics. Aspiring students of MITB should understand that knowledge alone is not enough and that persistence and attention-to-detail are very important attributes that are required.

Lee Wee Teck

Master of IT in Business (Analytics)
Senior Associate, Data Science
Analytics & Information Management
Cognizant Technology Solutions

Lee Wee Teck

Master of IT in Business (Analytics)
Senior Associate, Data Science
Analytics & Information Management
Cognizant Technology Solutions


IT is vital to the extent that it permeates every corner of our personal or professional lives. It is difficult to imagine what today would be without IT.

My first degree was in chemical engineering and my experience was mainly in operations management. I had wanted to make a career change from my previous roles in operations management to one that focuses on data analytics. The SMU Master of IT in Business program (Analytics Track) had provided a means to achieve that.

I had considered both National University Singapore as well as New York University Stern School of Business. SMU has a more established program and seemed more industry-related compared. It also helped that I had the opportunity to experience a typical class in the program; it allowed me to better understand how classes would be conducted.

The MITB program had given me a good foundation in data analytics in terms of knowledge and skills, and had exposed me to both the latest developments in the industry as well as a network of professionals. I see all of these as being extremely valuable for career development and progression. From my internship, I saw that data analytics has definite relevance to a company and its performance. Internship exposed me to the work scope expected of a data analyst. While data analytics have been widely-touted as essential to boosting any company’s results, not every company is ready or prepared for it. Personally, I think that there is a shortage of talent in this field, and that could be a reason why analytics has not caught on fully in this part of the world.

The interesting aspect about the programme has to be the numerous projects that we had to do. The project requirements were varied and we dealt with different interesting data along the way. At the same time, we were constantly challenged with picking up and applying the new skills we learned. My biggest takeaway has been that, data analytics is really both an art and a science; to do well in it, one needs an ensemble of hard (technical) and soft (business) skills.

You do not need to be an IT professional to benefit from the program. So long you are intellectually curious, hardworking and willing to learn, this program offers plentiful opportunities for you to develop yourself into an excellent practitioner of data analytics.

Ajai Jose

Master of IT in Business (Analytics), Enrolled in August 2013
Industry Attachment at DBS Bank from November 2013 to May 2014
Current: Analytics Consultant - DBS Bank

Ajai Jose

Master of IT in Business (Analytics), Enrolled in August 2013
Industry Attachment at DBS Bank from November 2013 to May 2014
Current: Analytics Consultant - DBS Bank


I have always had a keen interest in Analytics. I was first exposed to Analytics during my work at Tata Consultancy Services (TCS) in India where I was involved in IT projects related to credit cards frauds.

SMU is a well-known university with a great reputation and at the time where I was considering a Master’s degree, the only university in Asia offering a Master’s degree in Analytics. I decided that it was time to upgrade myself after working for 4 years. Thus I applied to the MITB-AT programme, did my GMAT exam, and got accepted.

I did my industry attachment at DBS Bank. At DBS, I was involved in a Branch Risk Profiling Project for the Audit department. A great part of what I studied at SMU was directly applicable to my work at DBS Bank. Very often, I found myself referring to my course notes. The management was impressed and they have decided to deploy the model that I have developed after further validation. I am happy that I was able to convert my internship into a job at DBS bank. I believe that the primary reason why I got the job offer from DBS Bank was due to the capstone project which I did under the mentorship of the SMU faculty supervisors whom I owe a lot to for their supervision and mentorship.

My heartfelt thanks to all of you who have played an inevitable part in molding and imparting your knowledge to me. I also take this opportunity to thank the SMU management for this well-structured course from SMU which is much respected in the industry.

I will do my best to make SMU proud!

Edwin Chong Lik Ming

Master of IT in Business (Analytics), Enrolled in August 2013
Capstone Project with SMU-DHL Green Transformation Lab from August 2013 to April 2014
Current: Management Associate, Fung Group

Edwin Chong Lik Ming

Master of IT in Business (Analytics), Enrolled in August 2013
Capstone Project with SMU-DHL Green Transformation Lab from August 2013 to April 2014
Current: Management Associate, Fung Group


For my capstone project, I worked with the SMU-DHL Green Transformation Lab (GTL) to build optimisation models that enable customer to look at their current capacity rates and shipping methods show the potential shipping carbon emissions reduction if the models were implemented.

The courses in MITB (Analytics) provided the foundation of analytics and provided real world applications of analytics that enabled me to look at data and figure out how analytics can be implemented to the betterment of businesses.

I am glad to have successfully clinched a role as Management Associate with Fung Group, an export trading and global supply chain Management Company. I believe it is the understanding of the competitive advantage that analytics can provide and being able to communicate in terms of analytics' application to the company's current business portfolio that gave me an edge. In addition, the capstone done with GTL in the green logistics field is a growing area of focus for many companies; I believe my interest and knowledge in this field has been valuable.

I wish to thank my capstone project faculty supervisors for mentoring me throughout the course of my project. I also wish to thank DHL GTL and Fung Group for giving me the opportunity to make a contribution to the firm.

Bharath Chandrababu

Master of IT in Business (Analytics)
Data Analyst
Amazon Web Services (AWS)

Bharath Chandrababu

Master of IT in Business (Analytics)
Data Analyst
Amazon Web Services (AWS)


I received my Bachelor of Engineering (Computer Science) from Anna University and worked for over 2 years as Systems Engineer at Tata Consultancy Services, India. My keen interest in Data Analytics led me to pursue MITB Analytics program at SMU and I am presently working as a Data Analyst at Amazon Web Services (AWS).

Through MITB, I learnt statistical and visualization tools to integrate, structure, and analyze large data sets, manage multiple big data projects and effectively communicate findings through writing. Wide range of technical and business courses offered in MITB program provided me the freedom to choose courses relevant to the current industry expectations and help propel my career growth. What I enjoyed most about MITB were the various ‘real world’ case studies/ presentations and the whole process of completing them (just before the submission deadline). MITB assignments and case studies were so interesting that I used to spend whole night at Starbucks slogging to complete them without a second of boredom.

During my internship at Ernst & Young (EY), I worked with the Data Analytics team on the “ATM Field Optimization” project, supervised by SMU faculty. The objective was to forecast ATM Machine Ad-hoc failures and then optimize the number of field engineers assigned to each zone per day for reactive maintenance. The work was published and presented as “Ad-Hoc Automated Teller Machine Failure Forecast and Field Service Optimization” at the IEEE Case 2015 conference in Sweden, Gothenburg.

One of the best part of MITB is the faculty. Most of them are subject matter experts and their wide technical knowledge and industry experience have always been valuable. They are approachable and always ready to provide guidance. I would recommend this program to prospective students as it has the right blend of technical and business courses. MITB was a major boost for my career progression and I wish it does the same for every prospective student. “Work Hard. Have Fun. Make History”.

Adithya Srinivasan

Master of IT in Business (Analytics)
Associate
PricewaterhouseCoopers (PwC) Singapore

Adithya Srinivasan

Master of IT in Business (Analytics)
Associate
PricewaterhouseCoopers (PwC) Singapore


"I didn’t come this far, to only come this far!"

I started my career with Capgemini, the French consulting firm. Working through engagements, I came to realize that decision making and strategic analysis is becoming more and more data driven, and a strong understanding of statistical techniques and analytics focused problem solving is the way forward. I had always been fascinated by Singapore’s unparalleled economic development, trade and business policies, cleanliness and safety, professional development opportunities, and I aspired to come here one day. While looking for Masters programs in Business with a focus on analytics, I needed to look no further beyond SMU!

I spent my first term at SMU studying the technological aspects of analytics, learning the latest tools and paradigms. Going through case studies made conceptual learning come to life, and manifested the ability to solve business problems using data driven solutions. After weeks of preparation, and networking coffee chats, I was fortunate to become the first and only student from the program to land an internship with a Front Office function at one of the world’s largest Bulge Bracket Investment Banks – Citigroup. SMU’s seminar style system and encouraging environment emboldened me to communicate effectively with the senior management during my internship. I worked in Equities Business Management and in Equity Sales, learning more about IPOs, M&As, and Global Markets.

I then embarked upon my next expedition, graduating from SMU and venturing into the corporate world once again. The industry connections and networking facilities at SMU were limitless, thanks to the strategic location of the campus, right at the heart of the central business district of Singapore. After 50+ mock case interviews, 100+ resume revisions, 200+ coffee chats, and 300+ applications, I landed a graduate offer with the world's #1 professional services consulting brand, PricewaterhouseCoopers (PwC) in under 2 months after graduation. I managed a career switch not once but twice, being an international student at a time when the global economy was far from its best – Brexit, Chinese stock market turbulence, Greek debt crisis, USA elections, etc.

SMU’s vibrant city campus, the top-notch faculty and industry speakers, and the diverse peer group made my journey absolutely enjoyable. I believe perseverance, persistence and personal drive is the key to making it big, and I am sure that if I made it, all of you can too!

Last updated on 09 Nov 2017 .