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Internships & Capstone Projects

Internships & Capstone Projects

Students in the Master of IT in Business (Financial Technology) Programme may complete a capstone project or internship as part of the curriculum.

Internships

Students may do a Financial Technology related internship in a company for 6 months. The internship will enable the students to apply and integrate what they have learnt and give them the opportunity to gain real-world working experience in Financial Technology. Internship is done during the school term. Students will do their internships during the day and attend classes in SMU in the evenings on days when classes are scheduled. Internship may involve payment from company, and the stipend amount is to be agreed between the student and the company.

Internships are available on a competitive basis. To successfully clinch an internship, students are required to undergo the company’s selection process which may include interviews and assessments.




Capstone Projects

The general effort required for the Capstone Project is minimum 182 hours per student. The capstone project will enable the students to apply and integrate what they have learnt and give them an opportunity to delve in greater depth, into one or more of the topics covered in the courses. Faculty supervisors will be assigned to guide the students. Desirable length of project would be around 6-10 months, 6 months (Full Time), 10 months (Part Time).

Capstone projects are available on a competitive basis. To successfully clinch a capstone project, students are required to undergo the capstone project sponsor’s selection process which may include interviews and assessments. In some cases, capstone projects may include compensation to the student either in the form of an allowance or a scholarship.




Past Capstone Projects

The following lists a sample of the Capstone Projects undertaken by our students.

CHANNELS

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-12 Mobile Trading System To create a mobile trading application using Solace Messaging System Solace Systems CHANNELS
Aug-13 Business Banking Innovationsl Branch Automation and Mobile Apps Research business banking innovations such as branch automation and mobile apps OCBC CHANNELS

CORE SYSTEMS

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-13 Data capture in document management unit of OCBC Bancorporation Post-system implementation testing, documentation and new product testing OCBC CORE SYSTEMS
Aug-12 RTGS Simulator Solution Architecture Provide a detailed solution architecture document for SMU tBank Real Time Gross Settlement Simulator SMU CORE SYSTEMS
Aug-12 General Ledger System Requirements Define the Business Requirement of a typical GL for SMU Bank, Illustrate the application of some SOA Concept to the Solution Architecture Design and deliver the Solution Architecture Concept. SMU CORE SYSTEMS
Aug-13 Citi G2C Deployment PMO Participate in the development of a common web portal on the Citi intranet where a snapshot of the progress on all the reports can be viewed by the business stakeholders Citibank N.A CORE SYSTEMS
Aug-13 SMART CRM - A Lightweight Excel Plugin Add several features to the existing version of the Bank's CRM application to help in overall process improvement. UOB CORE SYSTEMS
Aug-12 Core Banking Transformation Participate in the deployment of the Core Banking Program at ANZ working on the mechanics, process and management involved in replacing the core banking platform ANZ CORE SYSTEMS
Jan-13 SMU Bank Administrator SMU CORE SYSTEMS
Jan-14 Insurance Submission Process and System Enhancements Audit fieldwork such as product commission mapping aand updates related to insurance, such as required legal or regulation, business updates and surveillance or monitoring process Citibank Singapore Ltd CORE SYSTEMS

OPERATIONS MANAGEMENT

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Jan-13 LMR Automation Campaign delivery strategy, troubleshooting, reporting, pacing and tracking progress through mid-campaign analysis Citibank OPERATIONS MANAGEMENT
Aug-13 Trade Confirmation Database (MS Access Database System) An Access Database System to allow OCBC's treasury operations team to have a full complete database of Inter Bank contact details OCBC OPERATIONS MANAGEMENT
Jan-14 Support of Project Management of Key Business Projects under the Rainbow Globa Common (Get To Common Program) Managing the execution phase –SIT, UAT, PAT & Prod of Rainbow project at Citibank. Citibank Singapore Ltd OPERATIONS MANAGEMENT
Jan-14 Increase Bancassurance Sale Citibank OPERATIONS MANAGEMENT
Aug-13 Testing Strategies and Solutions on Personal Data Protection Act for Organization Prepare test cases and collect the test evidences for Do-Not-Call Registry application to fulfill PDPA regulation and maintain regular LMR (List Management Request) campaigns delivery. Citibank Singapore Ltd OPERATIONS MANAGEMENT
Jan-14 Group Operations Technology - OCBC Group Treasury Support and Treasury Platform Upgrading Improvement of the Project Financials Reporting and some kinds of validation methodology OCBC Bank OPERATIONS MANAGEMENT
Jan-14 SRINI2 PROJECT - Real Time Campaign Management Uses SAS Enterprise Guide 5.1 to get and sort the data by accessing to the bank's data-warehouse. After analyzing the data , processing the format data to launch the marketing campaigns Citibank Singapore Ltd OPERATIONS MANAGEMENT
Jan-13 ABC Branch Sales Incentive Payout Automate tabulation of the sales incentive payout for the sales staff in retail banking branch Citibank OPERATIONS MANAGEMENT
Aug-13 Enhancement of Management Related Financial Reporting Tool Automate the financial records so as to reduce manual inputting every month and to simplify the complex structure of the records OCBC Bank OPERATIONS MANAGEMENT
Aug-13 CTI APAC Chargeback Team - Analyse and re-engineer the current Chargeback Process for Citi Technology Infrastructure for APAC Pricing, billing strategy and expense management for Technology Infrastructure Citibank Singapore Ltd OPERATIONS MANAGEMENT
Aug-13 Global Consumer Client Group (GCG) Technology - Analytical Support in the Planning and Execution of New Business Initiatives & Strategies Build upon CTI’s existing Chargeback model, and come up with a customer-centric and business volume aligned chargeback model, and thus improve Financial Transparency on chargeback to consumer countries Citibank Singapore Ltd OPERATIONS MANAGEMENT
Aug-13 Customer Center Infrastructure Integration To enhance the current IVR System and create a more user friendly and simple system based on user feedback. To include new features and services in the IVR, which will drive revenues higher and lower the cost to the bank by reducing the calls going to agents. DBS OPERATIONS MANAGEMENT
Aug-13 Implementation of DBS Management System Participate in the implementation of DBS Management System to achieve sustainable operation and enable continuous improvement DBS OPERATIONS MANAGEMENT
Aug-13 Service Management Dashboard Use OCBC’s own Service Management Dashboard to monitor and analyze the defects trend, ageing cases and the new cases in pipeline and studying the pattern of ITSC cases, repetitive issues so that defects could be prevented or at least reduced to some extent OCBC OPERATIONS MANAGEMENT
Aug-12 Migration of Trade Finance Processing Migration of trade finance processing for OCBC's overseas office to OCBC's main processing hub OCBC OPERATIONS MANAGEMENT
Aug-13 Global Consumer Group - Decision Management Documentation of new features that have been added department's portal to highlight the benefits that it offers and to analyse and identify gaps in the existing day to day activities and suggest remedial measures. Citibank Singapore Ltd OPERATIONS MANAGEMENT
Jan-14 Digital Tools For Relationship Managers Identify ANZ's relationship managers’ business scenarios and use cases that can be enhanced by digital technologies ANZ OPERATIONS MANAGEMENT
Aug-12 End to End Campaign Management Detailed document explaining the entire end to end flow, maintenance and impact & scope for campaign management process improvement Citibank OPERATIONS MANAGEMENT
Jan-14 Rainbow Global Common End to End Process Improvement for Infrastructure Delivery Working on the project delivery and process improvement globally identifying current processes and working on improvement using industry standards like CMM and LEAN IT methodology Citibank OPERATIONS MANAGEMENT
Aug-13 Improvement of the performance of Corporate Internet Banking Maintaining the new platform and arranging the customers’ migration from Velocity@OCBC 1.0 to Velocity@OCBC 2.0 OCBC Bank OPERATIONS MANAGEMENT
Aug-13 Support of Project Management of Key Business Projects under the Rainbow Global Common (Get To Common) Programme Decommissioning of all the servers in APAC for the cutover in China Citibank Singapore Ltd OPERATIONS MANAGEMENT

PLANNING

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-13 Core Infrastructure Services E2E Process Flow Optimization Create a document (Pictorial, Word and Poster) that will represent the Process flow for CIS(Rainbow) with information that will help the project manager make critical decisions about minimizing the delivery time Citibank PLANNING
Aug-12 CRM Development Gap analysis, vendor analysis and mapping and documenting OCBC CRM system requirements OCBC PLANNING
Aug-13 Investment Suitability Performing gap analysis and determining the exact impacts on Operations and hence finding the solutions to optimize (efficiency through both non-technical and technical means) the current Investment Suitability process UBS PLANNING
Jan-13 Market Risk Measure Metrics Use of VaR in the markets environment so to improve risk forecasting and help the business predict better ANZ PLANNING
Aug-12 IT Project Tracking & Forecasting Automating the IT project tracking and forecasting process of IT Project Financing OCBC PLANNING
Aug-12 Analysis of relationship between customer loyalty and banking service Research on how local banks like OCBC cater to the differing needs of the consumers and provide high service quality through analyzing the various marketing communication factors namely, promotion, price, product and place and their contribution towards establishing a strong and consistent brand strategy for banks. OCBC PLANNING
Aug-12 Net Promoter Score Dashboard Prototype Embark on a process whereby an identification is made whether each qualitative field of the NPS dataset is meaningful to be presented with the NPS metric to the stakeholders and derive new perspectives. Citibank PLANNING
Jan-13 Service Management System Requirements SMU PLANNING
Aug-12 End to End Campaign Process Study Support the process of running campaigns by doing data extraction, data mining, SAS development and resolution of requests from marketing and business departments Citibank PLANNING
Aug-12 Mobility and Bank Assurance (Banca) Solutioning Market research and analysis of Banca vendor selection, performing requirement analysis, develope a knowledge repository on serves and system interactions for the to-be banc assurance system OCBC PLANNING
Jan-14 Group Operations Technology - OCBC Group Treasury Support and Treasury Platform Upgrading Research and identification of the retrofit changes that are impacting the restructuring of the data marts mainly the credit risk data mart OCBC Bank PLANNING
Jan-14 Digital Tools for Relationship Managers Configure a working prototype (iPad App) for the pilot, set up contents for the pilot by identifying relationship manager’s business scenarios and use cases that can be enhanced by digital technology ANZ PLANNING
Jan-14 Wealth Advice Research Project Research on the economic benefit of AG Delta's Wealth Management Platform and the benefits that it can bring to stakeholders. AG Delta PLANNING
Aug-13 Analysis of historical data of NCI Process improvement proposal which address problem areas and prevent future occurrence of NCIs for projects Citibank N.A PLANNING

FINANCIAL MARKETS

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-12 Process Automation in Options Trade Develop a better design model to process monthly trade deals in the Treasury Division. OCBC FINANCIAL MARKETS

CUSTOMER ANALYTICS

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-13 SRINI2 PROJECT - Real Time Campaign Management To establish and operate consolidation platform connecting the individual investors, financial product supplier and financial marketing researchers. AG Delta CUSTOMER ANALYTICS
Jan-13 Portfolio Information Management & Analytics System Study Participate in the developing of a portfolio information management and analytics system to to better understand portfolio characteristics and individual investment profile, performance monitoring and anticipate trends GIC CUSTOMER ANALYTICS

RISK & SECURITY RELATED

BATCH

PROJECT TITLE

DESCRIPTION

ORGANISATION

CAPSTONE/INTERNSHIP CATEGORY

Aug-12 Support of Key Information Security Initiatives across the region Formalizing the documentation which defines the pillars within the bank's Standard Operating Model, creating resource to support the bank operation with regards to operating guidelines. ANZ RISK & SECURITY RELATED
Aug-13 Risk and Control Reporting Improvement Program Reduce the man hours spent on generating reports, improve the efficiency on Risk and control reporting process and improve the accuracy of report generation DBS Bank RISK & SECURITY RELATED
Aug-13 KYC & AML - Collate MIS, monitor the progress of the AML system and generate KYC cases. Coordinate the compliance work with branches and AML hub to deliver the daily works from AML to Branches also to cope with abnormal cases when they happen. Analyze the LCT (Large Cash Transaction) cases from branches. Citibank Singapore Ltd RISK & SECURITY RELATED
Aug-12 Regulatory Reporting Process and Risk Review Reviewing ANZ's regulatory reporting processes and documenting issues encountered, how they were resolved and recommendations. ANZ RISK & SECURITY RELATED
Aug-13 Internet Banking Security Research of security system, and how the features in the internet banking system will fit the bank's requirements Agricultural Bank of China RISK & SECURITY RELATED



Mode of Work

Students work on the projects individually, in collaboration with a sponsoring company, under the supervision of an SMU appointed advisor. In cases where the project scope is large enough to allow for the involvement of more than one student, two may work on the project provided each student makes a distinct contribution towards the project.

Students may be expected to work on-site at the sponsoring company's premises if necessary. This may help them in understanding the business domain, problem definition and even in gaining access to information systems, documents and resources available within the company. An allowance may be paid to the students for their work, at the discretion of the company. The work arrangement may assume the form of an internship with the sponsoring company.

Strictest confidentiality is maintained between the sponsoring company, the students and SMU advisor. Prior permission will be sought from the company before the use of any information, in any way, such as for presentation and report purposes.




We Welcome Company Sponsors

Interested company sponsors will be required to provide the following information which will be shared with the students:

  • Brief description of the project
  • Role of the student
  • Skill sets required (technical and non-technical)
  • Project duration
  • Expected deliverables

The Graduate Programmes Office (GPO) will liaise with the company to forward the profiles of interested students for consideration. Companies select the students via a process of interviews. Upon confirmation from the company, the GPO will formalize the sponsorship with a letter of sponsorship and the assignment of a suitable SMU advisor to the project.

We welcome interested company sponsors to contact us at mitb@smu.edu.sg


Last updated on 18 Nov 2017 .